Bespoke Pet Commision

Once you place your order and share your pet’s photos, you’ll receive the first sketches (for both the portrait and the card design) within 5 days. From there, the oil painting begins - this stage typically takes 2–3 weeks, during which you’ll receive studio updates as the piece comes to life. When the portrait is complete, you’ll receive a photo and the chance to request minor refinements.

The entire process spans approximately 2 months: the first month is dedicated to creating the artworks, and the second month is for drying, varnishing, framing, packaging, and shipping. Once finished, the portrait rests to dry for 3 weeks, is carefully varnished, then allowed to cure for another 2 weeks, before being elegantly framed, beautifully packaged, and shipped to you in time for the holidays.

Estimated shipping: early December 2025.

Since one main reference photo will be used to guide your portrait, it’s important to choose an image that truly captures your pet’s character. Here are some tips:

• Natural Light: Take photos in daylight near a window or outdoors — this helps capture detail and true colouring.
  
• Clear View of the Face: Make sure your pet’s eyes, nose, and expression are sharp and in focus.
  
• Characteristic Pose: Choose a photo that feels most like them — whether it’s their playful grin, dignified stare, or curious tilt of the head.
  
• Favourite Place: For portraits with a detailed background, consider a photo taken in their special spot: the armchair they’ve claimed, the garden they love, or their sunny windowsill.
  
• Beloved Details: A favourite collar, toy, or blanket can add a personal touch and make the portrait even more “them.”
  
• Send a Few Options: If you have a preference, do let me know which you'd like me to use. If you’re unsure, send several photos. I’ll help you choose the one that works best.

A bespoke portrait is more than art - it’s a daily source of joy. Every time you see it, you’re reminded of the love you share, and the piece itself transforms a house into a true home.

As a gift, it is thoughtful and deeply personal, showing someone you love how much their bond with their pet means. It’s a way to say, “I see you, I understand you, and I cherish what you cherish.”

More than decoration, bespoke art celebrates the role pets play as family. It’s a keepsake that honours your bond, sparks conversations with every guest who sees it, and proudly reflects what it means to be a devoted pet parent.

Created to last, it’s an heirloom - and a treasure that will be cherished for generations.

•  The Bespoke Pet Portrait:  A hand-painted oil portrait on premium gessobord, made after your favourite photo. Each portrait comes with a signed certificate of authenticity.
•  The Heirloom Preservation Pack:  A care guide to ensure your artwork remains in top condition and lasts for generations.
•  Bespoke Greetings:  A set of 10 bespoke Christmas cards featuring your pet in a festive hand-drawn illustration (with the option to order more).
• The Artist’s Mini Sketch:  A complimentary study, offering a glimpse into the creative process behind your portrait.
•  The Mystery Ornament:  A one-of-a-kind handcrafted Christmas tree keepsake, created exclusively for this collection.
•  The Studio Story:  Optional behind-the-scenes updates and process photos, offering a shareable journey of your portrait’s creation, or the joy of keeping it a complete surprise.
• The Festive Wrap:  Luxury wrapping and presentation, ready to delight and impress on Christmas morning.
• Priority Holiday Delivery:  Fully insured, express shipping, guaranteed to arrive in time for the season.

Yes - we offer multiple payment options, including Klarna, so you can spread the cost of your bespoke portrait in a way that suits you.

1. Bespoke Orders can be cancelled within 24 hours of purchase by emailing: studio@noirdelights.co.uk

2. See the first sketch within 5 days of photo selection, with a full refund available if you choose not to proceed.

3. If you decide to continue, commissions are non-refundable, and you are committed to your order. As each piece is created by hand and tailored to your request, returns and refunds are not accepted.

4. If you experience any issues with your order, please do get in touch - I'll do my best and will gladly work with you to resolve any concerns.

Do you ship internationally?
Yes - complimentary, fully tracked shipping is included with every custom oil painting. Each piece is carefully packaged by hand and shipped directly from my UK studio.

Shipping to the US
If you are located in the United States, please contact me before placing an order. Since the introduction of the new tariffs, many couriers have suspended shipments to the US, and I will need to confirm available options before proceeding with your order.

Lost or damaged orders
All portraits are shipped insured with full tracking. In the rare event that your parcel is delayed or arrives damaged, please contact me - I’ll gladly assist in resolving the issue with care and attention.

Customs and import taxes - Please note that buyers are responsible for any customs duties or import taxes that may apply. Unfortunately, I cannot take responsibility for delays caused by customs processing.

*Please note: Due to current GPSR regulations, shipping to the EU is temporarily suspended.